Egypt To Adopt Avaya Solutions To Key Industry Verticals

Avaya, a global business communications company based in California, announced its collaboration with Intraconsult Telecom to help Egyptian organizations achieve their digital transformation objectives.

The two companies will focus on the adoption of Avaya’s solutions to key industry verticals in Egypt including hospitality, government, and oil and gas, as well as targeting the SMB sector, enabling them to provide richer communications experiences to their customers and employees.

Intraconsult Telecom is a provider of global telecommunications solutions to both public and private organizations across Egypt since 2001.

Avaya solutions are used today by organizations around the world and across the region, including Egypt’s top five banks, the three leading telecom operators, and the country’s largest business-process outsourcing (BPO) firm.  

“As a customer-led organization, this strategic partnership will allow us to continue putting the success of our customers at the heart of everything we do. By leveraging Avaya’s innovative technology, we can offer our customers a wider choice of solutions that address their business needs, while helping them to enhance efficiency and delivering richer communications experiences,” said Eric Adam, Owner & CEO, Intraconsult Telecom.

“Avaya is committed to protecting customers’ existing investments in technology while giving them the freedom to define and build their own experiences.  We look forward to working with Intraconsult Telecom to deliver the communications solutions that drive stronger growth in today’s fast-moving digital world,” said Fadi Moubarak, Vice President - Channels, Avaya International.

“This partnership with Intraconsult Telecom will enable us to help businesses and government entities across Egypt differentiate their services through open and agile technology platforms in contrast to the complex, proprietary models of the past. We are proud to be playing our part in Egypt’s ICT development and in continuing to drive growth in this key strategic market,” added Ahmed Fayed, Country Manager for Egypt & Libya, Avaya International.